At Frontera Pay, we prioritize the privacy and security of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services. By using Frontera Pay, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: This includes your name, email address, phone number, and billing information when you create an account or use our services.
- Transaction Information: We collect details of transactions processed through our system, including payment methods, amounts, and related financial data.
- Technical Information: This includes IP addresses, browser types, and device information to ensure proper functionality and security of our platform.
- Cookies and Tracking: We use cookies and similar technologies to enhance user experience, track website performance, and personalize content.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: Your personal and payment information is used to process transactions, verify accounts, and ensure seamless service delivery.
- For Communication: We may send you service-related notifications, updates, and promotional offers. You can opt out of promotional communications at any time.
- For Security: Your information is crucial for maintaining the security and integrity of our platform, protecting against fraud, and enforcing our terms of service.
- Analytics and Improvements: We analyze collected data to improve our services, user experience, and overall platform performance.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We may share information with trusted third-party providers who assist in delivering our services, such as payment processors and data storage services.
- Legal Compliance: We may disclose your information if required by law, such as to comply with legal processes, government requests, or to protect the rights and safety of Frontera Pay and its users.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business deal.
4. Data Security
We take the security of your data seriously and employ industry-standard security measures, such as encryption, firewalls, and secure servers, to protect your personal and financial information. However, no system is completely secure, and we cannot guarantee absolute security.
5. Your Privacy Rights
You have the right to:
- Access and Correct: Request access to the personal data we hold about you and correct any inaccuracies.
- Delete: Request the deletion of your personal information, subject to certain legal and contractual restrictions.
- Opt-Out: Unsubscribe from promotional communications at any time by following the instructions in the message or contacting us directly.
6. Retention of Information
We retain your personal and transactional information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy regularly.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Email: [email protected]
